Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please email at help@miamelon.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can also be reached via Contact Us
Shipping
Mia Melon offers free courtesy shipping and returns on all our products—because your experience matters to us. We can ship to virtually any address around the globe; however, please note that some products may have shipping restrictions and may not be eligible for international destinations. Our warehouse operates out of South Carolina, and we collect taxes only from South Carolina residents.